CURRENT INFORMATION ABOUT THE CORONAVIRUS
Due to the current developments around COVID-19 we would like to inform you about the measures at the Bachofen Group.
We support the measures taken by the Confederation and play our part in a spirit of solidarity and responsibility to ensure that we can all return to an orderly everyday life as quickly as possible.
The health of our employees, customers and business partners is our absolute priority. Based on our assessment of the situation, we have taken various organizational and personnel measures to ensure that our operations and key processes are secure.
Our employees are clearly instructed to comply with federal regulations and are regularly informed about the hygiene and behavioral measures communicated by the Federal Office of Public Health. All necessary resources are provided by the Bachofen Group.
Our employees work partly in their home office and partly at their workplaces in Uster and in Biel. Thanks to our modern IT infrastructure, you as a customer will feel little or no impact. Your contact persons will continue to be there for you as usual.
Bachofen AG has introduced appropriate measures to bridge the possible bottlenecks by means of early orders and sufficient stocks and to generally ensure the readiness for delivery.
Information on orders
If you have specific questions regarding individual orders, please contact the administrative clerk listed in the order confirmation.
Physical meetings / customer visits
We are very happy to visit you, of course in compliance with the applicable hygiene and behavioral measures such as wearing masks and keeping distance. Alternatively, we will continue to be at your disposal via telephone or web conferences.
Every day we closely monitor the development of the situation so that we can react to changes as quickly as possible. We are convinced that with our precautions we can master the challenges in the best possible way and continue to provide the accustomed quality of our services.